Makes you want to cry

[m_findlow]

So I called up the three furniture stores today to find out if my furniture is on its way (all three promised mid Jan), which I bought back in mid November.


The bed store told me they were still waiting on the second bed suite (they had it on the day I bought it and have obviously now sold it to someone else, as it was the two mattresses that were holding up my order originally).

The store with the coffee table and lamp table (which last week said they had both in stock on their website) said not until early Feb at least. Again, they've sold them to someone else rather than hold one back for me who had already paid.

The store for the lounge suite, armchairs, dining table, entertainment unit, bar stools and shelving display said everything was in except for the shelving display, and that I could get it delivered and assembled, but would have to pay another $120 delivery fee for the shelves when they arrive and an assembly fee, or drive a million miles to their warehouse and pick it up myself, knowing full well it's 2m long and won't fit in a car. It's also the most fiddly thing to assemble as it has drawers and shelves and is just generally huge and heavy which is why I paid for the assembly fee in the first place. So, ETA for everything now? March. Maybe. They say it's still overseas so who knows.

I feel like I'm being held to ransom. Everything is fully paid for and I have a house that for the last 4 months I haven't been able to live in. I feel like crying on the phone to them and telling them I'm stuck in an empty house with nothing but one sofa and that I feel practically homeless.

Comments

[thismaz.livejournal.com]

I am so sorry. All these supply line issues all over the world are so distressing when you are at their mercy.

[bk_forever]

Argh! What is it with stores selling things to other people when someone's already paid for them? How hard is it to put stuff aside marked as sold? I would definitely sob down the phone at them. It might not get you your furniture any faster, but you never know your luck, and at least then they'd know your situation and might try harder. I know there are supply chain issues, but they need to stop selling things you've already paid for!

[curiouswombat.livejournal.com]

Oh my goodness — I can do nothing but sympathise — but wish I could go round and give them a piece of my mind.

[enchanted-jae.livejournal.com]

I'd cancel all those orders and demand my money back. Then, find a friend with a truck whom you can go shopping with, buy what you need, and take it that day.

[jo02]

You ARE being held to ransom ...

But we have never lived through times like these.