Makes you want to cry
Jan. 11th, 2022 06:23 pm![[personal profile]](https://www.dreamwidth.org/img/silk/identity/user.png){kind=small}
m_findlowSo I called up the three furniture stores today to find out if my furniture is on its way (all three promised mid Jan), which I bought back in mid November.
The bed store told me they were still waiting on the second bed suite (they had it on the day I bought it and have obviously now sold it to someone else, as it was the two mattresses that were holding up my order originally).
The store with the coffee table and lamp table (which last week said they had both in stock on their website) said not until early Feb at least. Again, they've sold them to someone else rather than hold one back for me who had already paid.
The store for the lounge suite, armchairs, dining table, entertainment unit, bar stools and shelving display said everything was in except for the shelving display, and that I could get it delivered and assembled, but would have to pay another $120 delivery fee for the shelves when they arrive and an assembly fee, or drive a million miles to their warehouse and pick it up myself, knowing full well it's 2m long and won't fit in a car. It's also the most fiddly thing to assemble as it has drawers and shelves and is just generally huge and heavy which is why I paid for the assembly fee in the first place. So, ETA for everything now? March. Maybe. They say it's still overseas so who knows.
I feel like I'm being held to ransom. Everything is fully paid for and I have a house that for the last 4 months I haven't been able to live in. I feel like crying on the phone to them and telling them I'm stuck in an empty house with nothing but one sofa and that I feel practically homeless.
The bed store told me they were still waiting on the second bed suite (they had it on the day I bought it and have obviously now sold it to someone else, as it was the two mattresses that were holding up my order originally).
The store with the coffee table and lamp table (which last week said they had both in stock on their website) said not until early Feb at least. Again, they've sold them to someone else rather than hold one back for me who had already paid.
The store for the lounge suite, armchairs, dining table, entertainment unit, bar stools and shelving display said everything was in except for the shelving display, and that I could get it delivered and assembled, but would have to pay another $120 delivery fee for the shelves when they arrive and an assembly fee, or drive a million miles to their warehouse and pick it up myself, knowing full well it's 2m long and won't fit in a car. It's also the most fiddly thing to assemble as it has drawers and shelves and is just generally huge and heavy which is why I paid for the assembly fee in the first place. So, ETA for everything now? March. Maybe. They say it's still overseas so who knows.
I feel like I'm being held to ransom. Everything is fully paid for and I have a house that for the last 4 months I haven't been able to live in. I feel like crying on the phone to them and telling them I'm stuck in an empty house with nothing but one sofa and that I feel practically homeless.
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no subject
Date: 2022-01-12 01:39 am (UTC)no subject
Date: 2022-01-12 03:38 am (UTC)I had a slight win with them in that they agreed to halve the delivery fee so I can have the rest in 2-3 weeks, but I did have to put on a dog and pony show about how I was living in an empty house for months and had moved back into a one room at my parents (not entirely untruthful)